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ITAB_ERROR on substitution rule

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What do you think about this?

I am really disappointed with SAP Support.

 

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30.09.2014 - 14:25:23 CET -  by XXXXXX

Hi XXXX.

 

We had a problem with connection, but it solved. I'll try help you. There isn't inconsistency between tables AFVC and AFVU. The error occurs because of substitution rule of the VORNR field. We have a rule (RSOP_AT) that substitute the value of the VORNR (Step 004). When we input the value (AERE) directly at the moment of the creation, the error not occurs. If we don't input the value and the rule substitute the value of VORNR field the error occurs. The error occurs only on creation. On edition, the error not occurs. Can you check this? Why the substitution rule not works on creation?

 

Regards

YYYYY

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Response from SAP:

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17.10.2014 - 10:06:20 CET - Resposta by SAP

Dear Customer ,

I have checked the issue in the system and found that the dump is due to the substitution rule RSOP_AT defined on network profile  . In the RSOP_AT  rule  , the activity VORNR is getting changed to AFVGD-ZTIPOUTIL if  the condition is AFVGD-ZTIPOUTIL <> '' . The  issue is also reproducible on changing the existing activity  , you change the value of AFVGD-ZTIPOUTIL  and save or run the substitution rule manually . Please cross check the issue form your end and revert back to in case of any problem or clarification .

Best regards ,

YYYYY

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